Job Description
The Product Analyst – Checkout will identify root causes for drop-offs, analyze transaction data, and test hypotheses for improving conversion. You will measure the impact of UX enhancements, payment methods, and trust signals on funnel completion.
Key Responsibilities
Track key funnel metrics (cart-to-checkout, checkout-to-payment, success rate) Identify and quantify causes of drop-offs across devices, platforms, and geographies Collaborate with product and tech to optimize checkout speed and flow Evaluate payment gateway performance and error rates Run A/B tests for UX and payment method changes Partner with CX and Operations to analyze refund and failure reasons Create dashboards for live monitoring of conversion and payment success Knowledge, Skills & Experience Deep understanding of ecommerce transaction funnels Familiarity with payment gateways and success/error metrics Experience working closely with UX and engineering teams on optimization projects Strong command of funnel analytics, cohort tracking, and user journey mapping
Powered by Jazz HR
1N4elnd Rec